How do I reset my password?

January 11 2024 4:12pm

1) Go to Kin.com

On the home page, click "Log In" located in the upper right corner of the page.


2) Click "Forgot your password?" which appears on the left, just below the "Log in" button.


3) Enter your email address in the indicated field. Once you have entered your information, click the Send me reset password instructions button.



4) Check your email inbox for an email from us and click "Reset Password" in the email we sent.

Note: If you don't see the email from us, please be sure to check your Spam/Junk folder!


5) Enter your new password in each of the indicated fields. Once you have entered your information, click the Change my password button.

Note: Your new password must meet the following criteria:

  • Between 8 and 128 characters
  • At least one lowercase letter 
  • At least one uppercase letter


Note: If you have tried to enter your password unsuccessfully five times, you will get locked out from trying a 6th time. This is temporary, please wait a while and then try again!


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